Privacy Policy

At Arora Fireworks (https://arorafireworks.com/), protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information while complying with applicable laws in India.

We want you to feel safe, informed, and in control while using our website and services. You can trust that we will never sell, misuse, or disclose your personal information without your consent. Any data we collect is used responsibly—for communication, improving our services, fulfilling orders, and making your shopping experience smoother.

Please note that this Privacy Policy may be updated periodically. We encourage you to review this page from time to time. Also, external websites we may link to (e.g., partners, sponsors, or advertisers) may follow privacy practices different from ours.

We may collect and categorize your personal data as follows:

  • Personal Information: Name, age, gender, marital status, financial information (bank account or payment details), phone number, email, postal address, and social media details.
  • Purchase Information: Order history, billing details, and payment history (securely stored in encrypted form).
  • Service Information: Your browsing activity on our website, such as pages visited and downloads requested.
  • Log Information: IP address, browser type, operating system, language, date, and time of your requests.
  • Transactional Information: Record of your e-commerce activity with us.
  • Correspondence Information: Emails, chat conversations, feedback, and participation in mailing lists or surveys.
  • User Information: Login credentials like usernames, passwords, and related security details.

Storage Information: Any documents, images, or files you may choose to upload or store on our servers.

When you share personal information in public spaces (forums, chats, social media, reviews, etc.), please exercise caution. Information shared in such environments may also be accessible to affiliates, service providers, or contest/event sponsors.

👉 Arora Fireworks is not responsible for any loss, misuse, or damage that may result from you voluntarily disclosing personal information in a public domain. Such sharing is entirely at your own risk.

By using our website and services, you agree that we may collect, process, and store your personal information for the following purposes:

  • To process orders, manage deliveries, and provide customer support.
  • To communicate updates, offers, promotions, and product suggestions tailored to your interests.
  • To compile statistical and demographic insights (in aggregated, anonymous form) for marketing, service enhancement, and business strategy.
  • To comply with legal, regulatory, or security requirements.
  • To monitor service usage and ensure compliance with our Terms of Service.
  • To share information, when necessary, with trusted affiliates or third-party providers (such as delivery partners, payment processors, or IT support)—strictly under secure and controlled conditions.

You may update or correct your personal information anytime by logging into your account.

 

We may intercept, disclose, monitor, or store your personal information only when required by law or for reasons such as:

  • Ensuring business continuity and system security.
  • Enforcing our Terms of Service or protecting our rights.
  • Preventing fraud, spam, cyberattacks, viruses, or illegal/defamatory/obscene content.

In some cases, this may occur without prior notice to you, as mandated by law. Please understand that Arora Fireworks will not be liable for any damages resulting from such legally required actions.

Additionally, if certain services require involvement from trusted third-party providers, we may securely share only the minimum necessary information to ensure smooth delivery of the service.